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Your job is to work hard and prepare your children for future challenges.

The Policies

Hours of operations are 7:30 a.m. to 6:30 p.m. Monday through Friday. Children will not be allowed for Care after 9am unless your School or work Schedule permits so. Half day request must first be approved by director in advance. Parents will be notified in advance of any other days that the center may be closed, as well as vacation time. There​ ​will​ ​not​ ​be​ ​any​ ​credit​ ​given​ ​for​ ​holiday​ ​closings​ ​or​ ​illness.

In the event of inclement weather, we will make every attempt to open as usual. However, to preserve the safety of our staff and children we will close if conditions warrant such action. It our discretion to make the decision to close earlier or open later due to natural disasters (i.e. Snow, ice etc.). Families will be notified of the decision prior to.

We reserve the right to terminate a child for the following reasons (but not limited to):

*Failure to pay
*Routinely late picking up your child
*Failure to complete the required forms
*Lack of parental cooperation
*Failure of child to adjust to the center after a 2-week trial period
*Physical or verbal abuse of any person or property
*Our inability to meet the child’s needs
*Lack of compliance with handbook regulations
*Serious illness of child

Parents are required to give 2-weeks written notice when they decide to terminate child care. Childcare payments must still be paid in full, regardless of whether or not the child is in attendance. 

Hours of operations are Mon-Fri 7:30am-6:30pm. Parents of children not picked up by 6:30 pm will be charged a $5 late fee per minute, per child. Excessive tardiness will result in termination from the program. If the Director/teacher is unable to reach a parent or emergency contact, we will then call the Chicago Police Department at 7:00pm and they will then inform DCFS. Please make back up plans in case you are running late. ALL​ ​LATE​ ​FEES​ ​MUST​ ​BE​ ​PAID​ ​BEFORE​ ​THE​ ​CHILD​ ​IS​ ​ALLOWED​ ​TO​ ​RETURN​ ​TO THE​ ​PROGRAM.

Parents are responsible for signing children in and out. This procedure is extremely important for attendance records and safety measures in emergencies. At​ ​sign​ ​out​ ​time, ​ ​only the​ ​designated​ ​person​ ​can​ ​sign​ ​the​ ​child/children​ ​out. ​ ​​We​ ​will​ ​not​ ​release​ ​your​ ​child​ ​to anyone​ ​other​ ​than​ ​those​ ​listed​ ​on​ ​the​ ​Designated​ ​Pick-Up​ ​Person​ ​form. Any person, other than the parent, authorized to pick up, must be on the pick-up list, and must show a picture ID/Driver’s License. If for any reason there is a person not listed and needs to pick up the child, the parent must give authorization in advance. ​​​Whenever​ ​taking​ ​a​ ​person​ ​off​ ​the​ ​pick​ ​up​ ​list, ​ ​parents​ ​must do​ ​so​ ​in​ ​writing.

​​​Please​ ​note: ​ ​designated​ ​person​ ​must​ ​be​ ​18​ ​years​ ​of​ ​age​ ​or​ ​older.

Parents will be contacted immediately. Emergency care will be contacted, and children will be taken to the hospital. Director or assistant will accompany the child to the hospital. Parents will need to go to the hospital immediately to relieve the staff. If a child is exempt from medical care for religious ground, special arrangements will be made in writing from that parent at that point of enrollment. An individual plan will be written out for each situation. If a child is hurt during the day, first aid procedures will be followed. An accident report will be filled out and the parent will receive a copy of the incident at the time of pick up. We will always have staff on hand that is certified in CPR/First Aid.

It is very important that a child’s development is nurtured through caring, patience and understanding. However, while caring for your children, we may have to respond to your child’s misbehavior. Hitting, kicking, spitting, hostile verbal behavior and other behaviors which will hurt another child are not permitted. In response to these behaviors, we will not use:

1. Threats or bribes
2. Physical punishment, even if requested by the parent
3. Deprive your child of food or other basic needs
4. Humiliation or isolation

In response to misbehavior, We will:
1.Respect your child
2. Establish clear rules
3. Be consistent in enforcing rules
4. Use positive language to explain desired behavior
5. Speak calmly while bending down to your child’s eye level
6. Give clear choices
7. Redirect your child to a new activity
8. Move your child to a time – out chair for no longer than one minute per year of your child’s age, if necessary. If your child’s behavior is very disruptive or harmful to himself or other children, we will discuss the issue with you privately. If the situation can be resolved, the child may remain enrolled. If we are unable to resolve the issue, you may be asked to make other child care arrangements.

Your emergency contacts listed on your emergency card will be contacted in the event that you are unable to be reached. Your contacts should know that they have been recorded on the card and are responsible for your child in the event that they need to pick up your child at any time throughout the day. It is the parent’s responsibility to notify the director in the change of address, telephone number, work schedules, and authorized person for pick up names and numbers.

Legal decisions regarding issues of child custody will be respected. In fairness to parents, and children. A copy of any court documentation will be needed.

Quality Classroom Childcare ​has​ ​the​ ​right​ ​to​ ​refuse​ ​to​ ​administer​ ​medication​ ​at​ ​the​ ​discretion​ ​of the​ ​Director. ​ ​​​​​It​ ​is​ ​preferred​ ​medication​ ​is​ ​NOT​ ​administered​ ​​​at​ ​all if possible. Parents should give medicine to children before/after care.

1. Dress your child in comfortable, simple clothing (remember that your child will be engaged in finger-play, outdoor play, sand/water play, etc. so dress them accordingly and be aware that your child may get dirty while playing.)
2. Label all clothing, shoes, scarves, mittens, hats, etc. with your child’s name. This is important for teachers to determine ownership of items, also it helps children learn to take care of their belongings.
3. Provide the daycare with multiple items for your child, including a change of clothing per season, bottles, pacifier, wipes, diapers or pull ups, blankets, sand sheets.
4. Cubbies will be provided and marked with your child’s name.
5. It is important that parents check each day for artwork, notes from teachers or directors
6. No outside toys, Gum or food will be allowed in the center.

Quality Classroom Childcare has an open-door policy. Families are welcome to participate in the class activities, school events and field trips. It is the parent’s responsibility to notify the Director in writing of any changes of address, home phone numbers, work schedules, and authorized pick up names and numbers.

Evacuation drills are held regularly. Should an emergency occur which requires evacuation of the center, you will be notified as soon as possible and asked to pick-up your child if the emergency is expected to last a significant length of time. If you are at the center at the time of a drill or an emergency, you are requested to follow our procedures and evacuate the building immediately along with the children or follow the emergency instructions of the Director or Management Person in Charge.

The center carries liability insurance as required by the state. The insurance will not include medical coverage for illness. Accidents or incidents that may occur at Quality Classroom Childcare will be at your own risk. If your child/children get hurt at Quality Classroom Childcare, it is not the responsibility of the Center. Quality Classroom Childcare do not cover Medicals Bills, or Ambulance Service Bills. You are entering at your own risk.

Parents​ ​or​ ​guardians​ ​will​ ​be​ ​notified​ ​at​ ​least​ ​one​ ​month​ ​in​ ​advance​ ​of​ ​any​ ​increase​ ​in tuition​ ​or​ ​other​ ​fees.

Additional​ ​charges​ ​may​ ​occur​ ​for​ ​special​ ​events​ ​and​ ​field​ ​trips.​ ​​​You​ ​will​ ​be​ ​notified​ ​in advance​ ​for​ ​these​ ​occasions.​ ​​​Payment​ ​for​ ​all​ ​special​ ​events​ ​will​ ​be​ ​due​ ​one-week​ ​prior to​ ​the​ ​day​ ​of​ ​the​ ​event.​ ​​​If​ ​the​ ​event​ ​entails​ ​leaving​ ​the​ ​premises​ ​and​ ​you​ ​choose for​ ​your​ ​child​ ​to​ ​NOT​ ​participate,​ ​you​ ​will​ ​need​ ​to​ ​make​ ​alternate​ ​arrangements​ ​for​ ​your child’s​ ​care​ ​on​ ​that​ ​day.

No records will be release without written consent of the parent/guardians. Except in the event of extreme emergency, where there is evidence of child abuse or neglect, information will be given to authorized individuals at the Department of Children and family services.

At no time is any person permitted to carry any type of Firearm, Ammunitions and/or Weapon on the property for any reason. Violation of this policy will result in immediate dismissal from the program.

We maintain a smoke-free environment in compliance with local, state and federal laws. We ask that you do not smoke in the center or on the property.

When a parent has a concern about some aspect of our childcare program, we will take every step to help resolve the issue as promptly as possible, keeping the safety and well-being of the children and staff as a priority. We are always open to suggestions and feedback to improve the way we serve you and your family.


In addition to the physician’s examination and immunization records required for enrollment, we will observe each child’s health daily. If we observe your child developing symptoms of illness during the day, we will isolate him or her from the other children and call you to pick up your child. For the health and well-being of your child and others, a child must be kept home if he/she develops any of the following symptoms of contagious disease until symptom free for 24 hours with a doctor’s note:
1. Diarrhea (more than one loose stool or an increase in number of stools)
2. Severe coughing
3. Difficult or rapid breathing
4. Yellow skin or eyes
5. Tears, redness of eyelids with discharge
6. Mouth sores with or without drooling
7. A fever of l00°F or above
8. Unusual spots or rashes
9. Sore throat or trouble swallowing
10. Infected skin patches
11. Severe itching of body or scalp
12. Unusually cranky, less active behavior
13. Headache and stiff neck
14. Vomiting
15. Loss of appetite
16. Gray or white stool

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